Harper’s dedication to our customers doesn’t end at the shipment of a system. Besides an experienced, technical and professional staff capable of providing parts, engineering support and service worldwide, we offer a number of programs and services which can be tailored to your specific needs throughout the entire lifecycle of the system.
- Installation & Installation Management
- Start-Ups
- Repairs & Troubleshooting
- Replacement Parts
- Rebuilds
- Retrofits
- Control, Atmosphere and Material Handling System Upgrades
- Maintenance Management Programs
- Equipment & System Decommissioning
- Equipment & System Relocation Management
Maintenance Management Program
Harper’s team is here to help develop and implement a Maintenance Management Program (MMP) for your thermal processing system that supports your core business plans and strategies. Our programs are developed to proactively monitor, assess, predict and understand equipment performance and impending problems before a failure occurs and achieve a higher level of planned and predicative maintenance activities that ensures a more efficient use of resources.
Our experienced maintenance professionals will provide technical oversight to develop and implement strategic and tactical maintenance plans, policies and procedures that maintain optimal equipment performance reducing downtime, extending equipment life and maximizing the availability of equipment at the lowest cost and at the highest quality and safety standards.
Our typical Maintenance Management Programs include one or more of the following elements:
- Equipment inspections, diagnostics and failure analysis

- Strategic Maintenance Management Strategy Development
- Maintenance Planning and Scheduling
- Maintenance Management Policies, Procedures and Service Levels
- Preventative Maintenance Development
- Reliability Centered Maintenance through FMECA
- Shutdown/Rebuild Management
- Computerized Maintenance Management System (CMMS)
- Spare Parts Management (with consigned parts inventory, if desired)
- Energy Management Plans
- Education and Training Plans
- Remote equipment condition monitoring
- Life Cycle Costing
- Management of outsourced services and contracts
- Project management of maintenance improvement programs
To get started, our service management team will work with your facilities, operations and engineering management to learn more about your equipment condition, facility, desired level of equipment availability, reliability or production and your specific maintenance and/or operating needs. Then, we’ll work together to develop a cost-effective Maintenance Management Program that meets the requirements of your facility.
Contact us today to learn more.

